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Questions before you get started? Ask us anything.

Whether it's about a plan, the billing rule, Meta Cloud API connection, or custom team requirements — send us a message and our team will get back to you directly.

Reach out

Direct Support Channels

Our engineering and onboarding team is available to assist you with account setup, Meta WhatsApp Business verification, and workflow automation.

Email Support

hello@waapleads.com

Response time: Usually within 24 to 48 business hours.

Operating Hours

Monday – Saturday: 10:00 AM – 7:00 PM IST

Critical server monitoring and webhook dispatch systems operate 24/7/365.

Legal Entity

Waaptech Coders Software Private Limited

Parent company: Waaptech Coders · GST registered enterprise.

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Send us an inquiry

Fill in the details below and we will route your inquiry to the relevant technical or billing specialist.

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Support Pathways

How We Can Help You

Every inquiry is handled by team members who build and maintain the Waapleads infrastructure.

Billing & Invoicing

GST invoices, coupon validation, subscription upgrades

Onboarding & Meta Setup

Meta Cloud API connection, business verification, phone number migration

RAG & AI Chatbots

Custom knowledge base document indexing, RAG tuning, prompt behavior

Integrations & Flows

WhatsApp Flows, Meta Ads CRM sync, Webhooks, Twilio

General Inquiries

Product demonstrations, partnership requests, enterprise limits

Pre-Sales FAQ

Frequently Asked Contact Questions

Can we schedule a 1-on-1 walkthrough demo?

Yes. Drop us a note with your team size and primary use case. We’ll coordinate a live demo walking through Meta Cloud API setup, lead pipelines, and broadcasting.

How fast can our team go live with Waapleads?

If you already have a verified Meta Business Account and an active phone number, onboarding takes under 15 minutes. Our team can guide you through template approvals and test dispatches.

Are GST invoices provided for Indian businesses?

Yes. All subscriptions billed to Indian entities include valid GST invoices issued by Waaptech Coders Software Private Limited, enabling full 18% Input Tax Credit (ITC) claims.