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Voice AI Support

Speech-to-text transcriptions and audio automation.

Transcribe customer voice notes automatically, draft prompt responses using RAG, and automate common voice-inbound answers.

<2s

Speech translation latency

98%

Speech-to-text accuracy

10+

Languages supported

24/7

Voice agent availability

Speech-to-Text Transcription

Transcribe voice memos instantly.

When a contact sends a voice message over WhatsApp, Waapleads routes it to our local model layer to translate it into a readable text record, attaching it directly to their CRM profile history.

  • Translates inbound WhatsApp voice notes in under 2 seconds
  • Supports 10+ core regional languages and local accents
  • Pushes transcribed text directly to your inbox logs
  • Indexable text format allows full keyword rule matching
Voice Note
Transcribed
Logged to CRM
Contextual Voice Prompts

Draft relevant support transcripts dynamically.

The voice engine matches voice memo logs against your central RAG knowledge base. It formats structured answers to common queries, preparing drafted transcripts for your support agents.

  • Binds voice transcripts to RAG knowledge base resources
  • Generates structured prompt responses automatically
  • Reduces manual response composition time
  • Surfaces key user intent flags on your timeline
Transcript
Matched to KB
Draft Prepared
Interactive Voice Response

Handle routine voice notes at scale.

Configure automation rules to trigger automated text or voice note replies when specific keywords are identified inside inbound voice memos, handling customer requests automatically.

  • Trigger keyword-based automated audio responses
  • Integrates with in-chat WhatsApp Flow forms
  • Provides 24/7 coverage for voice-driven inquiries
  • Maintains clean logs of all conversation events
Keyword Detected
Rule Triggered
Reply Sent
Connected Capabilities

Explore related WhatsApp CRM capabilities

Every feature connects seamlessly through your unified Meta Cloud API stack at zero markup.

WhatsApp Automation

Meta Cloud API foundations, a visual template builder, and keyword auto-replies — the messaging engine every Waapleads plan runs on, at zero per-message markup.

Explore WhatsApp Automation →

AI CRM & Pipeline

Automatic lead scoring, visual sales pipeline, and full activity history on one record — so leads never fall through the cracks.

Explore AI CRM & Pipeline →

WhatsApp Flows

Multi-screen transactional forms, instant CRM field mapping, and secure API integrations to run full user actions without opening a browser.

Explore WhatsApp Flows →

Industry Applications

How teams use Voice AI in production

Explore tailored workflows for E-commerce, Real Estate, Agencies, and Healthcare.

Ready to run WhatsApp campaigns without the markup?

Connect your Meta WhatsApp Business Account and launch your first segmented broadcast today.