Contextual auto-replies powered by your own data.
Answer FAQs, qualify incoming leads, and hand over conversations to your team — backed by a knowledge base built from your own documents.
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Model hosting fees
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Central knowledge base
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Auto-reply coverage
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Click to hand over to team
Answer complex queries using your own docs.
Upload your product PDFs, support guides, or company wikis. The AI matches inbound questions against these resources to draft answers containing correct details — without hallucinating or making up features.
- Indexes PDFs, markdown, and text documents directly
- Answers questions using context extracted from your files
- Mutes the chatbot if no matching information is found
- Redrafts answers automatically to fit WhatsApp's format
Keep conversations on track and focused.
Unlike simple keyword auto-replies, the AI chatbot understands context and intent. It handles conversational tangents gracefully and steers the visitor back to the goal — whether that's booking a meeting or qualifying a lead.
- Follows predefined goals (e.g., qualifying details)
- Maintains context over multi-message tangents
- Understands intent across variations of phrasing
- Logs every conversation stage to the contact history
Step in the second a conversation needs a person.
If a user asks for a human, triggers an error, or the AI gets stuck, the bot pauses and flags the contact record. Your team receives an in-app alert, allowing you to take over the chat directly from the unified inbox.
- Bot pauses automatically when visitor requests a human
- Flags the contact record for immediate attention
- Fires alert notifications to your support team
- Logs bot status (active/paused) on the contact detail page
Explore related WhatsApp CRM capabilities
Every feature connects seamlessly through your unified Meta Cloud API stack at zero markup.
WhatsApp Automation
Meta Cloud API foundations, a visual template builder, and keyword auto-replies — the messaging engine every Waapleads plan runs on, at zero per-message markup.
Explore WhatsApp Automation →AI CRM & Pipeline
Automatic lead scoring, visual sales pipeline, and full activity history on one record — so leads never fall through the cracks.
Explore AI CRM & Pipeline →WhatsApp Flows
Multi-screen transactional forms, instant CRM field mapping, and secure API integrations to run full user actions without opening a browser.
Explore WhatsApp Flows →Industry Applications
How teams use AI Chatbot in production
Explore tailored workflows for E-commerce, Real Estate, Agencies, and Healthcare.
Ready to run WhatsApp campaigns without the markup?
Connect your Meta WhatsApp Business Account and launch your first segmented broadcast today.